Technical Support & Troubleshooting
- If the template file (PPTX, PDF, etc.) does not open
- If the template download fails or an error occurs
- If the payment page does not open or stops loading
- If the download button is not activated even after sharing on SNS
- If you did not receive the team invitation email or cannot accept the invitation
- If a license is not issued or issuance details are not confirmed
- If the text is broken or the font is not displayed correctly