Service hours and maintenance schedule
Q. When can I use GoodPello’s service? When are regular maintenance periods scheduled?
A. GoodPello operates on the principle of providing 24/7 service year-round so that members can access the content they need anytime.
However, the service may be temporarily suspended in the following cases:
[Regular Maintenance]
- Regular maintenance may be conducted to ensure system stability,
- and maintenance schedules will be announced in advance through notices on the website.
[Exceptional Interruptions]
- Emergency security patches, server errors, external infrastructure failures, etc.
- may cause temporary service interruptions without prior notice.
[Note]
GoodPello tries to minimize user inconvenience by scheduling maintenance primarily during nighttime or periods of low user activity.
