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Policy guidance when content provision is discontinued

Q. How does GoodPello notify users when content provision is discontinued?

A. GoodPello ensures that members can use services with confidence by providing transparent and prompt notifications whenever content or service provision is discontinued.

[Examples of Reasons for Discontinuation]

  • When content is removed at the request of the content creator or partner
  • When content provision becomes impossible due to copyright, license, or legal issues
  • When content is renewed due to system changes or service improvements

[Notification Methods]

  • If discontinuation can be planned in advance: notification is given at least 7 days prior through website announcements
  • If immediate discontinuation is unavoidable: notification is provided promptly via website announcements and emails

[Important]
Even if content is deleted, licenses already issued remain valid within the corresponding project.

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